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Regulatory · Malta

MGA Critical Supplier reform — what changes for B2B platforms

February 2026 — The MGA's tightening of the Critical Supplier regime adds three new categories to the governance documentation pack. Here's what's actually different and what it means at the supplier level.

The MGA's revised Critical Supplier guidelines (effective Q2 2026) introduce three new documentation categories: business-continuity testing evidence, sub-processor concentration risk and an explicit AI / model-governance disclosure for any supplier deploying ML in player-protection or fraud workflows.

Business-continuity testing now requires documented quarterly tabletop exercises with named participants and signed minutes, plus an annual full-failover drill measured against the operator's SLA. This is the most operationally heavy of the three changes — most suppliers we know are already running quarterly tabletops, but the MGA is now requiring the audit trail to look like the trail an MGA auditor would assemble.

Sub-processor concentration risk is a disclosure exercise: any sub-processor handling more than 25% of platform-bound traffic must be named, and the operator must hold a documented mitigation plan. This is largely a documentation pass for suppliers already running on diversified infrastructure.

The AI / model-governance disclosure is the single biggest unknown. The MGA hasn't published a final template, but the draft asks for the data-flow, the training data origin, the bias-testing methodology and the human-in-the-loop intervention path. Suppliers running anti-fraud or responsible-gaming ML models should expect to map their model docs into the new template.

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